Respond within 2 hours and arrive at the customer site within 48 hours If the system failure caused by product quality, which cannot be solved by the client, we’ll respond within 2 hours and arrive at the customer site within 48 hours for technical support. Service Features: ①Project responsibility system: each project is designated with a project leader responsible for the whole process including the quick response for after-sales problems ②Regional responsibility system, stationed personnel extend responsibility to nearby projects, and quickly serve surrounding customers Provide no less than 2 technical trainings including theoretical training and on-site training; Provide consultation and advice on production management for the new technology application; Provide 24-hour technical support, remote assistance for debugging program
Respond within 2 hours and arrive at the customer site within 48 hours
If the system failure caused by product quality, which cannot be solved by the client,
we’ll respond within 2 hours and arrive at the customer site within 48 hours for technical support.
Service Features:
①Project responsibility system: each project is designated with a project leader responsible for the whole process including the quick response for after-sales problems
②Regional responsibility system, stationed personnel extend responsibility to nearby projects, and quickly serve surrounding customers
Provide no less than 2 technical trainings including theoretical training and on-site training;
Provide consultation and advice on production management for the new technology application;
Provide 24-hour technical support, remote assistance for debugging program